1. General Information
1.1 Guided Tours
What are guided electric motorcycle tours?
Our tours allow you to explore unique landscapes on an off-road electric motorcycle, accompanied by an experienced guide. You will ride on trails suited to your skill level for a fun and eco-friendly experience.
How long does a tour last?
Our tours last approximately 2 to 3 hours, including a safety briefing and scenic stops.
Where do the tours take place?
Our routes are located around Torrevieja and its surroundings, including natural trails, beaches, and off-road terrain.
How can I book a tour?
You can book directly via our reservation page.
1.2 Self-Guided Rentals
Can I rent an electric motorcycle without a guide?
Yes! We offer self-guided electric motorcycle rentals, available from September to December and from March to June.
What is the minimum rental duration?
The minimum rental period is 3 hours.
Is a deposit required for self-guided rentals?
Yes, a €1000 deposit is required and will be refunded after the motorcycle inspection.
What equipment is included with the rental?
A helmet is included, but additional gear (gloves, protection, etc.) is available as an option.
Do you offer a delivery service?
Yes, we offer delivery upon request.
2. Participation Requirements
Is there a minimum age to participate?
Yes, you must be at least 15 years old and hold a valid AM category driving license, along with parental authorization (with ID). If you are 18 or older, an AM license is required.
What equipment should I bring?
We provide the helmet and mandatory safety gear. We recommend wearing comfortable clothing and closed-toe shoes suitable for off-road activities. Open-toe shoes, sandals, or flip-flops are not allowed.
Can I participate if I have never ridden a motorcycle before?
Yes! Our electric motorcycles are easy to handle and suitable for beginners. A safety briefing and basic training are provided before each tour.
Are there any medical restrictions?
Yes, this activity is not recommended for people with back or heart problems, or for pregnant women.
3. Pricing & Payments
How much does a tour or self-guided rental cost?
Prices vary depending on the duration and type of service. Visit our website for more details.
What payment methods do you accept?
We accept credit/debit cards and cash.
Can I cancel or modify my reservation?
- Up to 96 hours before → Free cancellation.
- Less than 24 hours before → No refund.
- Bad weather conditions → Rescheduling or a credit valid for 6 months.
4. Safety & Liability
What happens in case of an accident or breakdown?
Our guides are trained to handle any issues. All our motorcycles are regularly maintained, and we offer an assistance service if needed.
Is a deposit required?
Guided tours → No deposit required.
Self-guided rentals → €1000 deposit required (cash or card).
Am I insured during the activity?
Our motorcycles are covered by liability insurance. However, each participant is responsible for any damages caused by misuse.
5. Experience & Comfort
Are the motorcycles noisy?
No! Our electric motorcycles are silent, environmentally friendly, and allow for full immersion in nature.
Can I take photos during the tour?
Yes! Our guides make stops so you can capture memories. You can also ask your guide to take pictures for you.
Do you offer gift cards?
Yes! Give your loved ones a unique experience with our gift cards.
Do you have more questions? Contact us info@voltride.es.
